Shipping | Returns | RepairsAll U.S. orders (including AK, HI, and Puerto Rico) receive flat rate shipping ($6.50) via USPS Priority Mail.
Orders to Canada and Mexico are shipped FedEx at a rate of $20.00.
All other zones at FedEx at a rate of $20.00.
Buyer is responsible for any and all import fees or taxes associated with shipping. Please check with your local authorities before purchasing.
Please remember that each piece is hand made. Sometimes I may be out of stock of certain items. If that is the case I will notify you by email upon ordering. However, most items will be processed and shipped within 1-2 business days.
RETURNS- I am completely commited to your satisfaction with my designs. Therefore, if you are not satisfied with your Tulaa Jewelry purchase, you may return or exchange it for a full refund within 30 days of receiving it. All returns must be in original condition, with original packaging and free of any damage. When returning or exchanging, buyer is responsible for shipping charges. Please send an email to firstname.lastname@example.org for return authorization before shipping.
REPAIRS- Each piece of Tulaa Jewelry is covered for full repair of any damage for 60 days from purchase. If your jewelry breaks, or is damaged through normal wear, please send to:
7615 Briarwood Dr
Myrtle Beach, SC 29572
****To eliminate risk of further damage during shipping, all jewelry sent for repairs MUST be in a ziploc type bag, and shipped either in a padded envelope or box.*** Items sent any other way will not be accepted for repairs.