SHIPPING- All orders from within the U.S. receive free shipping! All orders are shippied USPS Priority Mail. This guarantees that shipments should be received within 2-3 days of shipping date. For International shipping, standard rates apply and take 5-14 days.
Please remember that each piece is hand made. Sometimes I may be out of stock of certain items. If that is the case I will notify you by email upon ordering. However, most items will be shipped within 2-3 business days.
RETURNS- I am completely commited to your satisfaction with my designs. Therefore, if you are not satisfied with your Tulaa Jewelry purchase, you may return it for a full refund within 10 days from when you receive it. All returns must be free of any damage.
REPAIRS- I do offer repair services for a nominal fee, based on the repair. I stand by my work, and am confident it will withstand normal wear. My daughter, my friends and I wear it everyday, and we are all pretty active, busy people! I design for everyday wear, and I hope you will wear yours everyday. If you need these services, please contact me by email.
If you have any questions you may email customerservice@tulaajewelry.com